Privacy Policy

Effective Date: January 2, 2025

1. Introduction

Flownest AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide.

  • Business Information: Company name, industry, and details related to your business.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and interactions with our services.

  • Cookies and Tracking Technologies: Data collected through cookies and similar tools to enhance user experience.

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To provide and improve our services – Including processing transactions, responding to inquiries, and maintaining our website.

  • To communicate with you – Including sending service-related updates, marketing emails, and responding to inquiries.

  • For analytics and service improvement – To understand how users interact with our website and improve our offerings.

  • To comply with legal obligations – Including responding to legal requests and enforcing our terms.

Our legal basis for processing personal data includes your consent, contractual necessity, legal obligations, and our legitimate business interests in providing and improving our services.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in business operations (e.g., web hosting, payment processing, email marketing, and analytics).

  • Legal Authorities: If required by law, court order, or to protect our rights.

  • Business Transfers: If Flownest AI undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. When no longer required, we securely delete or anonymize your data.

  • Marketing data: Retained until you opt out.

  • Transaction and service records: Retained for business and legal compliance purposes.

6. Your Rights & Choices

Depending on your location, you may have rights under laws such as the GDPR (EU/UK residents) and CCPA (California residents), including:

  • Access & Portability: Request a copy of the personal data we hold about you.

  • Correction & Deletion: Request corrections or deletion of your data.

  • Opt-Out of Marketing: You can unsubscribe from emails by clicking the "unsubscribe" link in any email or by contacting us.

  • Restrict Processing: Request limitations on how we use your data.

To exercise any of these rights, please contact us at automate@flownestai.com.

7. Cookies & Tracking Technologies

We use cookies to improve user experience and analyze website traffic. You can manage cookie settings through your browser. Disabling cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated "Effective Date." Continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: automate@flownestai.com